Nov
4
The MOI model
Filed Under Books, QSM, Technology | Leave a Comment
Managers make two kinds of mistakes concerning the amount of control they exert over internal team affairs: too much or too little. Variable (Pattern 1) managers tend to intervene too little, placating the team.
Routine (Pattern 2) managers tend to overcorrect by intervening too much and blaming the team. For effective steering (as in a Pattern [...]