Comments on: Easyjet’s Additional Luggage Policy

By: A Western

A Western — Mon, 16 Jan 2012 08:15:05 +0000

@Nick (check-in) I cannot believe your attitude and mindboggling arrogance. "Please let’s remember if the staff look at you as if you’re an idiot it’s probably because you are". Has it ever occurred to you that working in airline check-in might give you a better understanding of the ambiguous wording of your company's booking information. Being able to think beyond the blithering obvious is something only intelligent people do and when you have ambiguity it is more confusing to intelligent people in fact as they can see the alternative meanings. I'm afraid your reply simply makes you look like one of the "idiots" you seem to despise and treat with contempt.

By: Jona

Jona — Fri, 02 Dec 2011 17:36:33 +0000

It happened to me the same :) 2 months ago from Gatwick to Athens !!!!!

By: Yukio Ishizuka M.D.

Yukio Ishizuka M.D. — Sun, 13 Nov 2011 20:36:34 +0000

in our return flight consolidage my computer bag into one of our two luggages, and throw away a computer if it causes excess weight. I could have bought a new computer with the totally unexpected penalty. My wife will pack her handbag with medications into one of the luggeges, as she was not allowed to carry it.

By: Yukio Ishizuka M.D.

Yukio Ishizuka M.D. — Sun, 13 Nov 2011 20:14:10 +0000

We are frequent flyer from NY to Biarritz. Since Air France no longer flies Paris-Biarritz, due to Easyjet competition, and not wanting to cross Paris to fly Air France to Biarritz, or landing in Pau, we took Easyjet (Paris-Biarritz) for the first time. We had been forwarned that they are strict in controlling luggage weight rules. What an under statement it was! We were confronted at the checkin that our lagguage exceeded weight by 3 kg, and my computer bag had to be counted as a third luggage, thus I was forced to pay 240 euro in excess luggage. It was more than the cost of flying ( push my carryon luggage into their luggage
After paying the surprising extra charge, and after passing the security, I was approached by an arrogant female attendent with smug smile, who demanded to check the size of my carryon luggage by sticking into their cage despite my protestation that I just had done it at checpkin.
She looked visibly disappointed when I succeeded to squeeze the luggage into the cage, after removing my raincoat and sweater that I put into it before the boading.
I will make sure that our two luggages will not exceed 20 kg, and I will

By: Plastic Food Packaging Suppliers

Plastic Food Packaging Suppliers — Tue, 27 Sep 2011 11:18:00 +0000

Hey, great article, FYI Easyjet has gone even further, extra weight can be bought online at the reasonable price of “54 euros” (fifty-four) per every 3 extra kilos. Are these guys serious?

By: sam

sam — Fri, 09 Sep 2011 15:19:13 +0000

Hi, Im flying with easyjet next week. I only have carry on luggage and didnt pay the extra for checked baggage. Id like to add 1 bag of checked baggage, so in the hold baggage section to do this I select one bag and it will cost £11. So do I automatically get 20 kilos or do I need to select the New – Select Extra Weight beneath that too?

Thanks
sam

By: Asha

Asha — Mon, 29 Aug 2011 11:28:54 +0000

I think its crazy that they do not allow allowance for infants. We are going away for 10 nights and we will need supplies for our little girl. She’s tall and we wanted to buy a seat for her but as shes under 2 its not allowed and she will require a child seat to be of certain measurements to fit on the plane seat. So not only are we not allowed any allowance for her but also she has to endure sitting on our lap for the flight which im not quite sure she will fit. Easyjet are meant to be a stress free airline, think it should change name to Hardjet because its really hard for parents to pack cases when no allowance for infant.

By: Jeff

Jeff — Fri, 29 Jul 2011 22:52:13 +0000

Hi,

My wife and two sons are travelling from L’pool – Majorca next week – in a nutshell we have paid for an all incl. package deal.

Does it mean that we can take one suitcase each 20kg/person (irrespective of suitcase size) and not be charged any extra, and a small bag to take on board. This is so confusing, why can’t airlines just spell things out in plain (plane?!) English that the average Joe can understand. Don’t fancy being taken to the cleaners when we get to the airport.

By: marisa

marisa — Sun, 10 Jul 2011 00:31:01 +0000

can any one tell me if hand luggage is included with the 20kg weight restriction, so youe caseand hand lugaggae must not go over 20kg

By: Peter

Peter — Mon, 25 Apr 2011 10:22:29 +0000

@Nick (check-in)

To ‘Nick (check-in); I’m afraid you just confirmed the original ‘smug’ comments directed at the eayjet staff. Fancy calling 10% of your customers idiots! So what if you are transporting specialist personal equipment for a week? What if your a disabled person requiring extra items that take you over the 20KG? What if you want to just have more stuff on holiday?

Its you my friend are the ‘idiot’ No customer understanding and no sense of customer relations.