Granite Rock – The Change Masters
Woolpert at times sounds like a Zen master. “Focus every day on being better. Every time management has a meeting, they should be reviewing improvements in process, not sitting around and talking about dead historical data.” What counts, in other words, isn’t just gathering information but implementing changes — and that too must be built into the company’s everyday operation.
This is a company that raised its on-time delivery of cement from 68% to 95% by working with Domino’s Pizza to find out how they did it!
